HUAJIEFENG LOGISTICS is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in compliance with international privacy regulations including the General Data Protection Regulation (GDPR) and other applicable laws.
By using Huajiefeng Logistics’ services, website (www.huajief56.com), or mobile applications, you consent to the data practices described in this policy.
2. Scope
This policy applies to:
Shippers, consignees, and freight forwarders
Website visitors and mobile app users
Business partners (carriers, customs brokers)
Job applicants and employees (separate policies apply)
Geographic Coverage: While headquartered in China, this policy governs our global operations with regional adaptations where required by law.
3. Information We Collect
A. Information You Provide
Contact details (name, address, email, phone)
Business information (company name, tax ID)
Payment and billing data
Shipment details (contents, value, special handling requirements)
B. Automatically Collected Data
Device information (IP address, browser type)
Location data (for real-time tracking)
Website usage data via cookies
CCTV footage in our facilities
C. Data from Third Parties
Carrier updates on shipment status
Customs clearance documentation
Credit and fraud prevention agencies
4. How We Use Your Information
Purpose
Legal Basis
Service fulfillment (shipping, tracking)
Contractual necessity
Customer support
Legitimate interest
Regulatory compliance
Legal obligation
Service improvement
Consent (where required)
Marketing communications
Opt-in consent
5. Data Sharing & Transfers
We may disclose information to:
Authorized carriers and agents
Government and customs authorities
Cloud service providers (with strict DPAs)
Financial institutions for payments
International Transfers: Data may be transferred globally using appropriate safeguards including:
EU Standard Contractual Clauses
China’s Cross-Border Data Transfer Security Assessments
6. Data Security
We implement:
Transport Layer Security (TLS) encryption
Role-based access controls
Regular security audits
Employee privacy training programs
7. Your Rights
Depending on your location, you may:
Request access to your data
Correct inaccuracies
Request deletion (with exceptions)
Object to processing
Withdraw consent
Lodge complaints with regulators
Response Time: 30 days for most requests.
8. Data Retention
We retain data only as necessary:
Customer records: 7 years
Transaction data: 5 years
CCTV footage: 90 days
9. Cookies & Tracking
We use:
Essential operational cookies
Analytics cookies (opt-out available)
No unnecessary third-party trackers
10. Children’s Privacy
Our services are not directed to individuals under 16.
